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Effective Date: 08/01/2024
Welcome to Guided LXP! We are committed to protecting the privacy and security of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information.
Information We Collect
We may collect the following types of information from you:
1. Registration and Account Information: When you create an account with us, we may collect your name, email address, username, and password.
2. Membership and Subscription Information: If you become a member or subscribe to our newsletter, we may collect payment information, such as your credit card details or PayPal account information.
3. User-Generated Content: Any content you post or share on our website or application, such as forum posts, comments, or messages, may be collected and stored.
4. Social Media Information: If you connect your social media accounts with our website or application, we may collect information from those accounts, such as your profile picture, username, and public posts.
5. Usage and Device Information: We may collect information about your device, such as your IP address, browser type, and operating system, as well as your usage of our website, such as the pages you visit and the actions you take.
How We Use Your Information
We may use the information we collect from you for the following purposes:
1. Account Management: To create and maintain your account, process your membership or subscription, and communicate with you about your account.
2. Content Delivery: To provide you with the content and features of our online community, such as forum discussions, newsletters, and social media interactions.
3. Personalization: To personalize your experience on our website or application and provide you with content and features that are tailored to your interests and preferences.
4. Communication: To communicate with you about updates, news, and other information related to our online community.
5. Compliance and Security: To comply with legal requirements, protect our rights and property, and prevent fraud or other illegal activities.
How We Protect Your Information
We take the security of your personal information seriously and have implemented various measures to protect it, including:
- Encryption of sensitive data, such as payment information
- Secure servers and network infrastructure
- Strict access controls and employee training
- Regular security audits and monitoring
Retention of Your Personal Data
We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will also retain usage data for internal analysis purposes. UsagesData is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our services, or we are legally obligated to retain this data for longer time periods.
Transfer of Your Personal Data
Your information, including personal data, is processed at the our operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ from those from your jurisdiction.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your personal data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
GDPR Compliance
Delete Your Personal Data
You have the right to delete or request that we assist in deleting the personal data that we have collected about you.
Our service may give you the ability to delete certain information about you from within the service.
CCPA Compliance
You may update, amend, or delete your information at any time by signing in to your account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact us to request access to, correct, or delete any personal information that you have provided to us.
Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.
As the online community may have members from the European Union, we ensure compliance with the General Data Protection Regulation (GDPR). This includes obtaining explicit consent from members for the collection and processing of their personal data, providing clear information about the purposes and legal basis for data processing, allowing members to access, rectify, and delete their personal data upon request, and implementing appropriate technical and organizational measures to protect personal data. We also report any data breaches to the relevant supervisory authority within 72 hours.
The California Consumer Privacy Act (CCPA) also applies to this website, as it serves users in the state of California. We disclose the categories of personal information collected and the purposes of collection, allow California residents to opt-out of the sale of their personal information, provide a dedicated "Do Not Sell My Personal Information" link on the website, and respond to verified consumer requests to access, delete, or download their personal data.
Children's Online Privacy Protection Act (COPPA)
We comply with COPPA. This includes obtaining parental consent before collecting personal information from children, providing clear privacy notices about data collection and use practices, and implementing reasonable procedures to protect the confidentiality, security, and integrity of children's personal information.
Sharing and Disclosure of Information
We may share your information with third-party service providers who assist us in operating our website and delivering our services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
We may also disclose your information if required by law, to protect our rights or property, or in the event of a corporate restructuring or acquisition.
Your Rights and Choices
You have the right to access, update, and delete your personal information. You can also opt-out of receiving our newsletter or other communications. To exercise these rights, please contact us at support@guidedlxp.com
Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. Your continued use of our services after the effective date of the updated Privacy Policy will be deemed your acceptance of the changes.
If you have any questions or concerns about our Privacy Policy, please don't hesitate to contact us at support@guidedlxp.com.
